Privacy Policy

Maximize Fitness — Last updated: 4 August 2026

Overview

Maximize Fitness (“we”, “us”, “our”) provides mobile personal training services delivered at clients’ homes, driveways, backyards and local

We respect your privacy and are committed to handling your personal information responsibly. This policy explains what information we collect, how we use it, and the choices you have.

Maximize Fitness is a small business with annual turnover under $3 million and is not required to comply with the Australian Privacy Act 1988. We have chosen to publish this policy as good practice and to be transparent about how we handle your information.

What information we collect

Depending on how you interact with us, we may collect:

  • Your name, phone number and email address

  • Your suburb or general location

  • Your fitness goals and training preferences

  • Any injury, medical or health information you choose to share with us, so we can design safe and appropriate training programs

  • Payment details, processed through our payment provider (we do not store full card details ourselves)

How we collect information

We collect information when you:

  • Fill in a form on our website

  • Respond to or interact with our advertisements on Meta platforms (Facebook and Instagram)

  • Message us via Facebook Messenger or Instagram DMs

  • Contact us directly by phone, email or in person to make an enquiry or booking

Why we collect and use your information

We use your information to:

  • Respond to your enquiries and provide information about our services

  • Arrange and schedule your training sessions

  • Design safe, effective training programs tailored to your goals and any health considerations you’ve shared with us

  • Process payments for our services

  • Send you marketing or promotional information, but only where you’ve consented to this

Who we share your information with

We may share your information with:

  • Booking and scheduling software providers, to manage appointments

  • Payment processing providers, to handle transactions

  • Email service providers, to send booking confirmations or, where consented, marketing communications

  • Meta Platforms, Inc., where you have contacted us via Facebook or Instagram (Messenger, DMs, or by engaging with our ads) - this is subject to Meta’s own privacy policy

We do not sell your personal information to anyone.

Storage and security

We store your information using reputable third-party providers (such as booking, payment and email platforms) and take reasonable steps to keep it secure. We only keep your information for as long as it’s needed for the purposes described above, or as required by law (for example, financial record-keeping requirements).

Your rights

You can ask us to:

  • Access the personal information we hold about you

  • Correct any information that is inaccurate or out of date

  • Delete your information, where reasonably possible

To make a request, just get in touch using the contact details below.

Marketing opt-out

If you’ve opted in to receive marketing or promotional messages from us, you can opt out at any time by contacting us directly or using the unsubscribe option included in our communications.

Cookies

Our website may use cookies and similar tracking technologies (including those used by Meta for advertising purposes) to understand how visitors use our site and to improve your experience. You can control or disable cookies through your browser settings.

Changes to this policy

We may update this policy from time to time as our business or our practices change. The “last updated” date at the top of this page will reflect the most recent version.

A note on this policy

This policy is written in plain English to be clear and easy to understand, and is not intended as legal advice. If Maximize Fitness begins collecting more detailed health information in the future, it would be worth having this policy reviewed by a professional.

Contact us

If you have any questions about this policy or how we handle your information, please contact:

Maximize Fitness

Email: Maximize.fitnesss@gmail.com

Phone: 0402 275 395